Sorry something's bumping. The fastest way to get help is email — I read every message.
Email support: kobasic@gmail.com
Before you write
To help me help you faster, please include:
- Game name + version (Settings → About).
- Device model and Android version.
- Steps to reproduce the issue.
- Screenshots or screen recording, if possible.
Common topics
Lost progress Progress for this game is primarily stored on your device. Clearing app data or reinstalling may remove local progress, so email support before resetting the app when possible.
Restore purchases Open the in-app shop and use its Restore option while signed in to the same Google Play account that made the purchase. Google Play Billing will then re-check eligible entitlements.
Ads not loading or playing twice Usually a temporary network or AdMob issue. Force-stop the game and reopen. If it persists for more than a day, email with your country and approximate time so we can check fill rate on our side.
Refunds Refunds for in-app purchases and subscriptions are handled by Google Play. Open Google Play → tap your avatar → Payments & subscriptions → Budget & history → tap the order → Refund. If Google declines but you believe it was an error, email me and I'll see what I can do.
Data deletion To request deletion of data associated with a game, email the game name and package ID. Include an in-app User ID only when the game displays one. Requests are handled within 30 days.
Bug reports & feature requests
Both welcome at kobasic@gmail.com. The shorter and more specific, the faster I can act on it.