Sorry something's bumping. The fastest way to get help is email — I read every message.
Email support: kobasic@gmail.com
Before you write
To help me help you faster, please include:
- Game name + version (Settings → About).
- Device model and Android version.
- Steps to reproduce the issue.
- Screenshots or screen recording, if possible.
Common topics
Lost progress Progress handling differs by game. Include the game name and whether you were signed in when you email support.
Ads not loading or playing twice Usually a temporary network or AdMob issue. Force-stop the game and reopen. If it persists for more than a day, email with your country and approximate time so we can check fill rate on our side.
Refunds Refunds for in-app purchases and subscriptions are handled by Google Play. Open Google Play → tap your avatar → Payments & subscriptions → Budget & history → tap the order → Refund. If Google declines but you believe it was an error, email me and I'll see what I can do.
Data deletion To request deletion of data associated with a game, email the game name and package ID. Include an in-app User ID only when the game displays one. Requests are handled within 30 days.
Bug reports & feature requests
Both welcome at kobasic@gmail.com. The shorter and more specific, the faster I can act on it.
Privacy & terms for each game
Each game has its own documents, because each one uses different services.
